URS option on_route_error.. what it really does?
Posted by gururajs on March 24, 2009
Option on_route_error defines what to do when an attempt to route a call resulted in an error, which is thrown by the Tserver to URS. If you are used to logs, you will find the EventError after RequestRouteCall.
Possible choices include:
default – Route the call to default destination
ignore – Ignore the error
delete – Delete the call from URS memory
reroute – Repeat the request
try_other – Find another target
Cheers!!
Gururaj S
This entry was posted on March 24, 2009 at 8:53 am and is filed under Genesys, Uncategorized. Tagged: on_route_error, options, URS. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
