How to enable Audit log feature in Genesys?
Posted by blakshmikanth on February 23, 2009
I have been asked many ‘how to’ questions by junior team members and thought that I will share it with everyone here..
You can enable ‘Audit logs’ in just three steps
- Configure ‘Configuration Server’ to be managed by Management Framework. For assistance on configuring configuration server, please refer to post ‘Configure Configuration Server in CME’
- Enable network logging for trace level for ‘Configuration Server’ and ‘SCS’.
- As always for network logging, add connection to ‘Message Server’ from Configuration Server and SCS
I will be posting other tips and tricks shortly. If you have any tips to share or would like to know about tips on any components, let me know
This entry was posted on February 23, 2009 at 6:43 pm and is filed under Genesys, How to. Tagged: Audit Log, Configuration, Configuration Server, Genesys, Message Server, SCS. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.